Return and Exchange Policy

We want you to be completely satisfied with your purchase from RK Furniture. If you are not entirely satisfied, we're here to help.

1. Returns

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

2. Exchanges

If you need to exchange an item for the same product, send us an email at returns@rkfurniture.com and we'll process the exchange. You will be responsible for the shipping costs for sending the item back to us unless the exchange is due to our error.

3. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

4. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund yet, please contact us at returns@rkfurniture.com.

5. Damaged Items

If you receive a damaged item, please notify us immediately for a replacement. We will arrange for a pickup of the damaged item and send you a replacement as soon as possible.